Lori Cossins-Bastoni

C U R R I C U L U M   V I T A E

Summary

Working exclusively in the Beauty and Salon Industry since 1990. Recently retired after 18 years of successful salon ownership. Working as an cosmetologist while furthering my education and pursuing a career in the Interior Design Industry.

Skills

  • Space Planning

  • Budgeting

  • Managed and owned salons for 18 years.

  • Strong communication skills

  • Attention to detail

  • Patient and competent listener and communicator

  • Customer service-oriented

  • Skilled in time management

  • Works well under pressure

  • Proficient in Intuit QuickBooks

  • Bookkeeping skills

  • General ledger accounting

  • Fiscal budgeting knowledge skills

  • P&L management

  • Retail buyer for small boutique

  • Educated salon students and amateur stylists

  • Proficient in Vagaro Appointment

  • Scheduling and Inventory for Salons

  • Beginning skills in AutoCad and Chief Architect Software

  • Currently learning Autodesk Revit Software

  • Front desk management

  • Inventory maintenance

  • Ability to manage employees

  • Employee interviewing and hiring

  • Client Consultation

Accomplishments

  • Owned two successful Salons while working full time as a stylist within them.

  • Created education program for Salon Apprentice Program.

  • Educated stylists and facilitated Apprentice Program.

  • Guest speaker at Beauty Schools and Salons.

  • Consulting for salons, helping to improve their business model.

Experience


Hairstylist Independent Contractor-10/2017 to Current
REL Salon- Santa Rosa, CA

  • Builds strong client relationships through clear communication.

  • Increased revenue annually.

  • Uses state-of-the-art techniques in coloring and treating hair.

  • Creates repeat business by developing long-term relationships with

  • customers.

  • Manual and computerized scheduling, bookkeeping and inventory

  • management procedures.

  • Continuing education and training to stay up to date with new trends and

  • techniques.

Space Planner, Interior Designer- 9/2015 to Current

Interior Design

  • Client Consultation establishing design needs and concepts

  • Develop program for client

  • Space plan, create color and materials plan

  • Control budget, select furniture and finishes

  • Installation schedules

  • Communicate with contractors and sub contractors

  • Update client and communicate any and all necessary information

Owner/ Stylist/ Buyer-10/2008 to 9/2017

The Bungalow Salon- Santa Rosa, CA

  • Managed all employees.

  • Ran the financial aspects of salon, inventory, forecasting and budgeting.

  • All financial and daily sales done through Intuit QuickBooks.

  • Bought, ordered and merchandized all inventory in Boutique within salon.

  • Addressed all guest complaints.

  • Informed guests of salon services, programs and activities over the phone and in person.

  • Efficiently checked clients in and out using Vagaro Appointment System.

  • Patiently addressed all client's concerns.

  • Provided accurate product and merchandise information to customers.

  • Responded to customer inquiries in a friendly and professional manner.

  • Verified end-of-day reports against credit and cash profits.

  • Greeted all guests and assisted them with requests and special services.

  • Processed all cash and credit card transactions.

  • Executed daily opening and closing procedures.

  • Introduced policies, procedures and work rules to new salon employees.

 

Owner/ Hairstylist/ Educator- 2/1998 to 10/2008

Pomegranate Salon- Santa Rosa, CA

  • Worked full time as a stylist.

  • Co-managed salon

  • Informed guests of salon services, programs and activities over the phone and in person.

  • Responded to customer inquiries/complaints in a patient, friendly and professional manner.

  • Suggested and sold salon services and retail products to customers.

  • Verified end-of-day reports against credit and cash profits.

  • Updated salon forms and brochures with the most current information.

  • Processed all cash and credit card transactions.

  • Advised guests on special events and product promotions.

Hair stylist/ Educator- 9/1995 to 2/1998

La Coupe Sauvage- Santa Rosa, CA

  • Worked as a Hairstylist Full Time

  • Developed an Apprentice Education Program for the Salon.

  • Worked as an Educator in the Salon.

 

Hairstylist/ Apprentice Educator- 8/1990 to 9/1995
Elle Lui Salon- Santa Rosa, CA

  • Helped analyze customer's hair condition to recommend appropriate products and hair care methods.

  • Worked a flexible schedule to accommodate salon needs.

  • Work as as a stylist full time

  • Educated and taught hair cutting classes in the evenings to incoming stylists and apprentices

Education and Training

2015 Interior Design

  • Santa Rosa Junior College- Santa Rosa, CA

 

1990 License from The Department of Consumer Affairs: Cosmetology

  • Redwood Empire Beauty School- Santa Rosa, CA

 

1988 High School Diploma

  • Santa Rosa High School- Santa Rosa, CA